Dialogia
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Dialogia, plainly explained

Who this page is for

For students who use Dialogia in class, and for their families. It's written to be read in one go and understood without help.

It doesn't replace the legal documents: the Privacy Policy and the Terms and Conditions are still the ones that count, and they're linked at the end. This page says the same thing, in short.

What Dialogia is

A tool your school has decided to use in class. It has two parts, and you may only use one:

  • Dialogia Questions is a chat where you can ask questions about the subject. You get in with a code your teacher gives you. You don't have an account and we don't ask for your name.
  • Dialogia Classroom is where you do assignments and activities. Here you do have an account, with your name, because your teachers have to mark your work and know it's yours.

The answers are written by an artificial intelligence program. It's not a person, even though it writes as if it were.

What's stored about what you do

In Questions, with no account

  • The question you wrote and the answer you got.
  • Which class you asked it in, and at what time.
  • A code your own browser creates, so the conversation makes sense from one message to the next.

Your teachers see the questions, but they don't know which one is yours. They can see that someone in the class asked something, not who. We don't know either: what you write is stored with a code your browser creates, not with your name, and that code doesn't tell us who you are.

In Classroom, with an account

  • Your name and your email, which your school entered when it signed you up.
  • What you submit: the text, the files you upload.
  • What you talk about with the assistant while you do the activity.
  • The assessment the assistant suggests, and the grade your teachers give.

There's no anonymity here, and that's not the point: your teachers mark your work and need to know it's yours.

What we don't do

  • There's no advertising. None, anywhere.
  • We don't sell your data to anyone, and we don't hand it over so someone can sell you things.
  • We don't build a profile of you to guess what you like or what you'll buy.
  • We don't ask your age or your date of birth. We don't need it and we don't ask for it.
  • We don't watch anyone one by one. What teachers see about a group are counts and topics, not person-by-person tracking.

Artificial intelligence gets things wrong

It gets things wrong sometimes, and it does so very confidently: it writes something false in the same tone it uses to write something true. Check what matters — in a book, with your teachers, in a source you know is reliable.

Your grade isn't set by the machine. The assistant can suggest an assessment of your work, but it's a proposal aimed at your teachers, who read it, change it if needed, and decide. The grade is always given by a person.

How long it's kept

If you're under 18, until the school year ends. When the year finishes, your submissions, your conversations with the assistant, your questions and your files are deleted. Your school gets a notice a month beforehand in case it wants to download anything.

In courses for adults the period is longer, four years, and that's also written in the policy.

The only thing that stays forever is counts — how many questions there were in a class, on what topics — with no text and no names. That's no longer anyone's data.

What you can ask for, and who from

You have the right to know what's stored about you, to have it corrected if it's wrong, and to ask for it to be deleted.

The way to do it is through your school, not us. The school is the one that decides to use Dialogia and is responsible for your data; we process it on their behalf. If you write to us, we'll put you in touch with the right people.

In Questions there's a limit worth knowing: since we don't know who you are, we can't search for “your” questions either. If you want them deleted, your browser stores a code that identifies them, and with that we can find them.

If you're going through a hard time

Sometimes a conversation with the assistant stops being about the subject. If you write something that sounds like you're going through a hard time — with other people, or with yourself — the assistant isn't going to pretend it didn't read it.

What it will do is tell you to talk to an adult you trust and give you a real way to do it. It's not a psychologist, it doesn't give medical advice, and it doesn't take anyone's place.

In Questions it can let your teachers know that something like this has come up in that class. It doesn't tell them who wrote it, because we don't know. The notice is there so an adult keeps an eye on the group, not to single you out.

If you need to talk to someone right now, in Spain 112 handles any emergency, and 024 is the suicide-prevention helpline — free, available twenty-four hours a day, and confidential.

The full documents

If something on this page isn't clear, that's on us, and we want to know: write to us at hello@dialogia.org.